asked
I need help with my Facebook account. I think it was hacked, and now I can't log in. I tried to reset my password, but I'm getting a code that I can't use because I don't have the phone number linked to the account anymore. I also can't create a new account because I only have a phone and not a computer. What should I do?
July 7th, 2023
I need help setting up my Shaw webmail on my new Samsung Android phone. I'm not tech-savvy and prefer talking on the phone to understand better. What steps can I take to set up my email on my phone?
January 22nd, 2023
I worked with Comcast for several months to resolve an email issue. They have permanently removed my old email and set up a new one. I need to update my data with your store to order chairs, but I'm having trouble getting you to accept my new email and credit card. What can I do to resolve this issue?
November 9th, 2024
I just bought a Google Nest Hub 2nd Generation and am trying to set it up. The Nest is asking for a router password that is at least 8 characters long, but my current password is only 7 characters. How can I resolve this issue?
November 2nd, 2023
I had to wipe my phone and logged back into Facebook, but I am unable to access Messenger. It keeps directing me to a forgot password page that sends a link to my email, which then says the page is invalid. I don't remember having a separate password for Messenger and didn't write it down. What do I need to do?
September 9th, 2023
My daughter has a Fitbit Luxe that she got from Santa. She is 10. I downloaded the app on my phone (her mother). According to the app, it is charged to 73% but won't activate. The screen appears blank. What should I do to resolve this issue?
July 14th, 2024