I am unable to pay for a purchase online. What specific product are you working with, and how long has this issue been going on? What steps have you tried so far?

August 19th, 2023

My Lenovo laptop was hacked with a fake popup message, preventing access to the internet and showing a black screen. I changed my Microsoft password using my iPhone, but the hackers demanded payment via Microsoft gift cards. I tried restarting the laptop and using recovery utilities, but the screen remains black. What should I do next?

April 26th, 2024

How can I reformat a USB drive that is showing as 'read only' on a Windows 10 computer?

December 2nd, 2023

What causes dotted lines horizontally across the screen on an Epson 3020 projector, and how can I troubleshoot this issue?

July 31st, 2024

I was charged for YouTube TV and didn't ask for it. How do I get rid of the $69 charge on my account?

May 11th, 2023