I renewed my Avast subscription, but there was an issue with the payment system. I selected a 2-year subscription for $39.99, but the confirmation page showed two subscriptions: a 1-year subscription at $49.99 and a 2-year subscription at $39.99. The confirmation email also had incorrect details, showing a 1-year Avast Cleanup Premium subscription for $19.99, with a total price of $21.84. This is not what I ordered. I haven't restarted my computer and need this resolved.

February 21st, 2023

I am unable to forward news articles from AOL or Washington Post. When I hit send, nothing happens. I can email but cannot forward these articles. I am using an Apple MacBook Air with AOL. What troubleshooting steps should I take to resolve this issue?

November 13th, 2024

I can't remember my Google password on my iPhone and need help resetting it. I last changed my password on May 8, but it won't accept it now. I tried resetting through Apple's online account reset tool, but it just keeps circling around. I also tried setting up two-step security, which is when things went wrong. What can I do to resolve this issue?

August 4th, 2023

My iPad was running quickly, but after installing a new Canon Pixma 3620 printer and adjusting its settings, it now runs very slowly, especially on eBay. How can I resolve this issue?

August 6th, 2023

My computer is not booting (no display, not even getting into BIOS). The DRAM and CPU lights on my brand new ASUS ROG Strix B360-F Gaming motherboard are blinking. The DRAM light blinks every 4 seconds, and the CPU light blinks every 6 seconds. My CPU is an Intel Core i7-8700, and my GPU is a ZOTAC GeForce RTX 2060 GAMING. I've secured all connections, tried resetting the CMOS, and removed the GPU and memory to see if there are any beeping sounds, but there are none. What could be the issue and what steps should I take?

June 12th, 2023