My keyboard stopped working and I can't type anything. I need to access my rewards card points to add time to my Wi-Fi. I have my rewards card number and am willing to pay. How can I resolve this issue?

March 3rd, 2024

I want to cancel my subscription to PeopleLooker. I haven't made any recent changes to my payment info or account. What steps should I take to cancel my subscription?

January 16th, 2024

I received a message asking for a copy of my picture ID, which I sent. I then received a message that I should get a response within 3 days. I've tried several times to send an order but it still says the same message. I sent in a photo of my driver's license, and it's been going on for several days. I was told that someone tried to use my debit card from a Houston location, which is why it was and still being denied. What specific product are you working with? How long has this been going on with your computer? What have you tried so far? Is there anything else the Computer Expert should know before I connect you?

August 27th, 2023

My playlists won't work away from wifi anymore. I'm in a camp with limited wifi. What can I do to make my downloaded playlists play when I'm away from wifi?

November 17th, 2024

I am trying to access my YouTube account and it's asking for a password, but I don't remember it. I am doing the 1-month free trial and need help recovering my account. My phone number linked to the account is (###) ###-####. I am not logged into my account on any other devices. Is there anything else the Computer Expert should know before I connect you?

August 26th, 2023