I bought a new Galaxy S20FE that is locked and I can't unlock it for phone calls. I'm a senior with medical needs and I'm not in good health. I last used the S20FE yesterday to add some apps. I'm currently using my old Galaxy S10 for texting. The new phone rings but I can't talk to unlock it. What can I do to resolve this issue?

May 25th, 2024

My email is not working; I cannot receive or send emails. I have had to use webmail to work, and my secondary email address still works. My internet connection is good, and I am not aware of any antivirus or firewall settings blocking my email. I spoke with my internet provider, Spark, and they advised me to contact Microsoft. How can I resolve this issue and regain access to my email on my normal app on my phone and laptop?

November 27th, 2023

I want to retrieve my password for accessing my Social Security payments every month. What steps should I take to reset my username or password?

February 5th, 2023

I am trying to set up an HP all-in-one computer and require assistance. Can you help?

April 19th, 2023

I'm trying to set up my email on my new Android phone, but it keeps taking me to someone else's email. How do I add my account and fix this issue?

January 25th, 2023