I ordered men's shoes for a total of $109.88 from Saks Fifth Avenue and was charged $9.99 for shipping, even though shipping is supposed to be free for orders over $99. How can I resolve this issue?

January 13th, 2023

I accidentally deleted my contact numbers from the trash on my Samsung Galaxy S10E. I'm not tech-savvy and I don't know how to recover them. What should I do?

October 3rd, 2023

I forgot the password to my Gmail account and need to regain access. The account is linked to several important things. I've tried all the recovery steps for months and have used old passwords that I remember. I have a phone number linked to the account but not a second email address. What should I do to recover my Gmail account?

August 25th, 2023

On July 25, my Macbook laptop crashed. I was given a number that was claimed to be an Apple tech service number, and the person on the phone insisted I pay $200 using an Amazon gift card for tech assistance. This seems suspicious. What can I do, and is it safe to turn on my Macbook?

December 11th, 2024

I need help resetting and unlocking my Apple ID. I don't have an email address or phone number linked to it, and I'm not logged into my account on any other devices. My iCloud email is ***@******.***, but when I try to reset my Apple ID, the email sent to my iCloud account is blank, and I can't forward it to another email. Additionally, my Apple ID is locked for security reasons, and I'm unable to proceed with the reset process.

November 17th, 2024