I can't seem to get into any of my accounts. What kind of computer do you have? Have you installed any updates recently? Is there anything else you want the computer expert to know before I connect you?

January 12th, 2024

I have a form 1040 saved on my computer in the documents/taxes folder. I started filling it out but can't find it after saving. How do I work with this form and save it where I want it? I am using an HP G60 laptop with Windows 7 and have installed all recent updates.

September 10th, 2024

I lost my credit card and have a new one. My Netflix monthly payment went onto my old card. How do I update my Netflix account with my new credit card number?

March 20th, 2024

My camera is not working in Skype even though I can see the other person but they can't see me. The screen showing me is spinning, and the upper box in the screen shows a low to slow video connection. I have an ASUS Q551L computer and haven't installed any updates that I know of. What should I do to fix this issue?

February 5th, 2024

We are trying to install Trend Micro on my husband's PC. We bought a 1-year internet security package but are having trouble installing it under his name, as it keeps coming up under my name. What could be causing this issue and how can we resolve it?

April 25th, 2023