I have a Windows 10 Asus computer that is not booting properly and only goes into safe mode. What steps can I take to troubleshoot and potentially restore it to factory settings?

August 31st, 2023

My microphone keeps muting on my Windows 7 machine, especially when using Skype. I've tried adjusting the microphone settings and unchecking the box that allows programs to control the microphone volume, but the issue persists. What could be causing this and how can I resolve it?

February 12th, 2023

Will the loss of net neutrality significantly impact internet speed and performance for standard internet users who use services like regular internet, email, news websites, YouTube, and Netflix?

March 20th, 2024

My Excel 2008 and Word 2008 will no longer retrieve my prior spreadsheets and word documents. It says 'Excel can no longer open this file.' I would not object to buying a new version but do not want to compromise my old spreadsheets. The files were loaded from a disc when I worked at Johns Hopkins and are not saved to cloud storage services like Dropbox, Google Drive, or OneDrive.

December 12th, 2023

I have a problem with Windows 10 version 1709. It keeps freezing during updates, particularly between 54% and 100%. The last successful update was on 13.12.2017. How can I fix this issue?

September 8th, 2023