My party on Skype cannot hear me. I have tried everything, including checking the audio settings in Skype (Tools -> Options -> Audio Settings) and ensuring I can log in to Skype. What else can I do to resolve this issue?

March 5th, 2023

I called tech support and a man from India accessed my computer, claiming to install anti-hacking software and disable chat updates, which I didn't need as I have a Mac. He charged me $199.99 for this service, and I want a refund. What can you do to help me?

June 12th, 2024

I'm having trouble downloading movies from friends. It seems like I might have lost a sound card file, although my sound system plays fine. The movies stop playing after starting, and I get a pop-up message saying 'sound card failed.' I've tried using VLC Player and QuickTime Player from Adobe, but neither helped. The movies are coming from an Apple iPad.

June 22nd, 2024

I have been locked out of my Outlook Express account, which I don't use very often. Hackers got into my computer last week. Can you help me regain access to my Outlook Express account?

December 19th, 2024

I run Windows 7 on a Dell Inspiron laptop. When I input text in Google Mail and occasionally in Word, the text 'jumps' back into the words already processed, or sometimes does not register at all. What could be causing this issue?

March 1st, 2023