I can't remember my password and don't have access to my old Gmail account. My nephew's play is being live-streamed on YouTube, and I'm missing it because I can't log in. I'm a 74-year-old senior with memory problems. What can I do to recover my account or watch the play?

September 15th, 2023

I can't log back into my Instagram account because my account was hacked and I no longer have access to the email linked to it. What can I do to regain access?

September 24th, 2024

I cannot print from my laptop to a Canon TS3100 series printer. What steps can I take to resolve this issue?

December 4th, 2024

I ordered an item during a special Prime rate, but due to an error, my order was refunded. I reordered the same item at a higher price. Why should I pay more for the same item because of an error that was not mine? Additionally, I want to cancel the $46 monthly fee for JustAnswer and only agree to a $1 trial fee. How can I do this without the correct password?

April 7th, 2023

I keep getting cut off when talking to advisors and believe I was scammed by a pop-up on Facebook that wanted to add a phone number to my Apple account. I'm 79 years old, have a trimmer, and it's hard for me to type. I'm worried about the security of my iPad and Apple account. What should I do?

January 26th, 2023