I have a new iPhone 11 that keeps asking for a passcode and is now locked out for an hour. What is the passcode for, and how can I resolve this issue?

February 14th, 2024

I booked a cruise for December 10th for my husband and me, but the website only shows a cruise for me and not my husband. The booking is fully paid for two people, and I don't understand why it only lists me. The booking number is 3twn3q. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?

October 10th, 2023

My phone is broken and I cannot remember my Google password. My screen is shattered, and I want to add my daughter's number to my Google account. What should I do?

January 9th, 2023

I purchased a new cell phone and reinstalled Venmo. It asked for my account info which I provided but it wouldn't accept it. When I spoke with your associate, they asked if I had used a debit card, which I didn't remember since it had been so long ago. I'm assuming I did since it rejected my banking account information and I have since had a few updated debit cards due to losing or misplacing them. What should I do to resolve this issue?

March 27th, 2023

I believe someone has hacked my computer and changed my Amazon account password, preventing me from accessing it. Additionally, it appears someone is tampering with my PayPal account, which I didn't even know I still had. I have not checked any other accounts for tampering, especially those with the same username and password. I also think I had a Geek Squad account but was told it was probably cancelled due to non-payment of the renewal fee.

February 3rd, 2024