I cannot complete system restore because the mouse stops working during the process. Specifically, when the system restore is almost completed, I am asked to select the country keyboard system, but I cannot click on the tab because the mouse is not working. How can I respond or get past this point?

June 23rd, 2023

I need to upgrade my office computer from Windows 7 to Windows 10. Will the Windows 10 Install-Repair-Restore-Recovery-Upgrade DVD work for this purpose? Will all my MS Office software continue to work after the upgrade? If not, is a clean install of Windows 10 a better option, and how long would it take? Additionally, what are the best steps to back up my data before starting the upgrade process?

August 6th, 2024

My Facebook account linked to my Yahoo email (***@******.***) has been stopped. This account is linked to my church and bank account, and someone has stopped it. How can I reconnect my Facebook account?

October 22nd, 2024

My computer is not booting (no display, not even getting into BIOS). The DRAM and CPU lights on my brand new ASUS ROG Strix B360-F Gaming motherboard are blinking. The DRAM light blinks every 4 seconds, and the CPU light blinks every 6 seconds. My CPU is an Intel Core i7-8700, and my GPU is a ZOTAC GeForce RTX 2060 GAMING. I've secured all connections, tried resetting the CMOS, and removed the GPU and memory to see if there are any beeping sounds, but there are none. What could be the issue and what steps should I take?

June 12th, 2023

I cannot send any mail from my Outlook app on macOS Sierra. Emails are stuck in my outbox, and I receive a message saying my outgoing mail has been timed out. I can receive emails without any issues. What could be causing this problem, and how can I fix it?

January 14th, 2023