My laptop keeps freezing, requiring a restart after being left idle for about 15 minutes. The mouse moves but the system is unresponsive. Additionally, Skype video quality is inconsistent and sometimes freezes. Norton antivirus shows no issues. What could be causing these problems?

August 2nd, 2024

I need a new screen name and password for my AOL account, but I don't know the password for any of the four accounts my wife set up. How can I set this up through AOL?

August 15th, 2023

After downloading Windows 7, the touchpad area on my HP Pavilion Entertainment Notebook (model dv7-1450us) where the wireless, volume, and webcam controls are located no longer works. How can I fix this?

April 2nd, 2024

When I send simple Word files to my employer, they are encrypted for no reason. A tech suggested that a spam blocker called Cloudmark might be causing this, but I never added that program to my computer. Could this be the reason? How can I remove this issue so that I can send my files correctly?

January 27th, 2023

I have a Sony VGN NR160E laptop with Vista, and I cannot download 98% of my updates. I keep getting a failed code of WindowsUpdate_8007371B and WindowsUpdate_dt000. How can I repair this problem? I don't have a recovery disc or anything of that sort. Any ideas?

May 31st, 2024