asked
I purchased a new iPad and set it up under a different Apple ID than my old iPad. I need the password for the Apple ID to perform updates on this iPad, which has been set up as . I do not know the password and cannot update anything. Can you assist me?
August 11th, 2023
I bought a used iPhone 6 that is activation locked. How can I unlock it?
May 24th, 2023
I am unable to print a document on Microsoft Word. When I attempt to print, a message appears stating that Word could not communicate with the printer, suggesting issues with the printer setup, driver, network connection, or printer settings. I have a new HP printer and can print from other sources, so the problem seems to be with Word. What should I do to resolve this issue?
November 12th, 2023
I just re-downloaded Office 365 onto my laptop and now I can't open my files that were previously Excel, Word, etc. The computer advises that I have to set a default program for the files. I do not seem to be able to find a default program that will open my files, that is one that opens Excel, Word, and other MS files without having to set an association for each individual file. Do you have a solution?
September 17th, 2023
I recently updated my iPad to the latest version of iOS and have encountered issues such as being unable to open documents in Pages and the iPad not shutting down when the cover is closed. What can be done to resolve these issues?
July 29th, 2024
I received a pop-up on my computer screen saying it was about to be shut down unless I called a number immediately. I called and paid $199 for someone to unfreeze my computer. What should I do next?
September 12th, 2023