I am locked out of my Toshiba Satellite C55-A5105 laptop running Windows 8.1 due to a forgotten password and multiple failed login attempts. I have not installed any recent updates. What steps can I take to regain access to my laptop?

September 18th, 2024

I have lost the screen on my work computer (a Windows 8 system) and need to access a file from my home computer (a Mac). How can I securely access my work computer's files from my home computer?

May 6th, 2023

How can I use the scanner function on my Canon MX490 printer to send scanned documents wirelessly to my Lenovo laptop without using any wires?

October 9th, 2023

I've been having trouble loading Photoshop CC for months, and it's gotten worse after updating to CC 2018. It takes about 14 to 16 minutes to load on my iMac (Retina 5K, 27-inch, Late 2015) with 8 GB of RAM. Lightroom opens quickly without issues. What could be causing this and how can it be fixed?

June 4th, 2023

My computer, an HP PC, is running slow and has corrupt files, possibly due to a virus that occurred after my Norton subscription expired. I have tried defragmenting and uninstalling programs, but some require a password. What steps can I take to resolve this issue?

July 6th, 2024