asked
I received a receipt for a purchase of Ninja Turtles gold pack cards that I did not make. The receipt indicated a device not associated with my history, and the site to correct it does not exist. Additionally, I received an email about unusual activity a couple of weeks ago, for which I changed my password. What should I do to resolve this issue?
December 7th, 2023
My iPhone 6 Plus is not working, and I cannot access my Apple ID or Google account. I have tried resetting through Apple's online account reset tool and a factory reset, but the issue persists. Additionally, my sound system is not working, making it impossible to make calls. What should I do to resolve these issues?
October 9th, 2024
Email for ***@******.*** is not working in Gmail. The email is connected to my website, candyabbott.com, which points to ns4003.hostgator.com and ns4004.hostgator.com. The issue was just noticed today, and it appears that the website isn't configured correctly. Additionally, the cfa email is working but sends everything to the trash instead of the inbox.
September 21st, 2024
I have a 4 TB My Book External Hard Drive from WD. When I boot my computer, the motherboard doesn't detect it. I'm using a computer with Windows 7 Professional. I've tried reformatting the drive and unplugging the power cord for a few seconds, then plugging it back in. I also unplug the USB cord and plug it back in, and sometimes it detects the drive. How can I ensure the drive is consistently detected by my computer?
January 1st, 2024
I received an email from iTunes claiming a charge was made to my account, but I didn't purchase anything and no charge appears on my credit card. What should I do?
November 7th, 2023
I received multiple phone calls from individuals claiming to be tech support and warning me about a serious security issue with my computer. They mentioned someone using my IP address in the USA. Is it normal for tech support to call me directly, and should I be concerned about these calls?
December 13th, 2024