asked
I received an email claiming that Microsoft was going to charge me $699.99 for a business account. I contacted two people, Richard Calloway and Roger Fernando, through this email. I want to ensure this is not a scam. What should I do to verify the legitimacy of this email and protect my information?
March 13th, 2024
I am already a member and need a login link. I was promised no additional charges, but there is an additional charge of $28 to connect a call.
May 23rd, 2024
I have my card on hold due to questions about one of the charges. I am unable to access my online account to check the charges and need the information to fill out a form. How can I retrieve the listing of charges on my card?
December 28th, 2023
I have a Toshiba C55-C5270 laptop. After updating Windows 10 overnight, the screen containing the shortcuts to my applications won’t open. It begins to open then blacks out repeatedly. The computer only allows the mouse, 'control alt delete,' and the power button to function. I tried booting into safe mode and BIOS, but the screen still flickers. I also attempted to uninstall recent Windows updates, but it didn't resolve the issue. What could be causing this problem and how can it be fixed?
July 4th, 2024
How do I add a computer to my account for my antivirus protection?
October 23rd, 2024
I received a message on my Lenovo Ideapad 330s stating that my computer access is blocked due to a Trojan spyware and to call Microsoft. I'm concerned this could be a hoax. What should I do to resolve this issue and ensure my computer's safety?
January 19th, 2023