My Uber app is suddenly not connecting to my AMEX on file, showing 'payment method not available'. I have not made any recent changes to my payment info or Uber account. I tried signing out, restarting my phone, and even deleting and re-adding my AMEX card, but the issue persists. There is also a pending charge of $18 that appears briefly when I try to order a ride, but it does not show up in my ride history. What could be causing this issue and how can I resolve it?

September 23rd, 2023

Amazon is charging me $10 every month for a Prime membership, but I am not a Prime member. How can I resolve this issue?

January 5th, 2023

Our WiFi is not working. My cell phone shows that it is not connected to WiFi, even though the WiFi service keeps going off and coming on. My bill for cell usage is beyond the limit, even though I'm using the cell in the house where WiFi should be affecting the charges. We were told to return our old box as a new one was sent, but the promised package for returning was not sent. Also, a router was sent, which we would return unless we are supposed to use it. We don't know how. Can you please ensure that I have the WiFi service I am paying for?

November 25th, 2024

I'm trying to add a new credit card to my account after having to cancel my old one, but it won't go through. What should I do?

November 25th, 2024

I recently split with my wife and need to get a new cell phone plan for myself. I require texting and data, and my current phone is a Samsung Galaxy Note 12. My service provider is Rogers, but I have been cut off by my ex. I need my phone for work and currently have no service. What steps should I take to resolve this issue?

March 16th, 2024