I'm trying to pay my bill and it's asking me for another form of payment, but I don't know how to do that. I have AT&T for internet and Roku, and I'm just trying to pay for Sling TV.

January 21st, 2023

My husband cannot access his Gmail account from his phone or computer. He doesn't remember any old passwords or have a phone number or second email address linked to the account. What should we do?

April 29th, 2023

I recently got a new phone and everything backed up but my Etsy account. It seems to have brought up an old account instead of my current one. I have some important orders on the account that I cannot find for an upcoming trip, and I need to see the expected delivery dates or review dates. What can I do to recover my current Etsy account and access my recent orders?

February 28th, 2024

My Instagram account has been hacked and I am unable to log in. The hacker has changed my email and phone number. I have already tried reporting the issue through Instagram's help center, but they have not responded. What should I do next?

June 7th, 2023

I want to deactivate my Facebook account, but my email address doesn't exist anymore, and I have forgotten my password. I can't use my mobile number because it is set up on my other account. What should I do?

December 7th, 2024