I paid for a one-time help plus charge to get my Hotmail account fixed, but all I received were instructions to reset my password. The password reset site is temporarily unavailable, and after resetting my password, my inbox still shows results from a search on Saturday. What should I do next?

May 28th, 2023

My Netflix payment was not processed because Bank of America shut down my account due to suspicious activity. My account is now back in service. Can you bill my account now?

December 23rd, 2023

My credit card was declined on Amazon. I would like to know what the problem is and how to resolve it.

January 22nd, 2024

I have a problem with my Facebook account. I received emails saying a request has been put through to change my password, and my account was disabled for inappropriate content. I am 59 years old, running a small business, and a mom and wife. My profile picture on Messenger is a picture of me but not my current profile. I think a terrible mistake has happened. What can I do to recover my account?

October 26th, 2023

I participated in a survey and received a watch. Later, I received another watch and was charged $128.00 on my Visa. I returned the watch, which cost me $17.00, and haven’t heard from them since. What should I do to get a refund of $128.00 plus the $16.00 cost to return the unwanted item?

February 23rd, 2023