I had money taken out of my checking account yesterday that said Microsoft Xbox. I'm 70 years old, don't own an Xbox, and don't know why this was taken out of my account. I live alone and nobody has had access to my debit card. What should I do to resolve this issue and get my money back?

December 15th, 2024

I'm trying to access my Google account on my HP-COMPAQ Pavilion computer running Windows 10, but I've forgotten my password. Additionally, Google was charging me $4.99 per month, and I've changed my bank account number. How can I reset my password and update my payment information?

September 2nd, 2024

I have an LG model 65SK8000POA TV. I need to access the optical digital audio output port on the TV. The illustration that came with the TV shows a square receptacle which would match the cable from my device. The receptacle on the TV, however, is a black plastic insert with a round hole which is not compatible with my device. How do I hook up?

October 5th, 2023

I recently went into my BIOS to change something, and since then, my PC has not shown any display. I have tried everything, including a hard reboot. My computer is an Intel Core i5 9th gen in a tower configuration. What could be the issue, and how can I resolve it?

August 29th, 2024

My wireless keyboard is not communicating with my HP All-in-One desktop computer, and the optical device is not working. The numeric keys on the keyboard work, but the alpha keys and optical device do not. What could be the issue, and what steps can I take to resolve it?

January 15th, 2024