I’ve been trying to regain access to my Facebook account by uploading my ID, but I haven't received any response or follow-up for months. I have an email address and phone number linked to the account, but I don't have two-step verification set up. Is this a free service, and how can I regain access to my account?

January 25th, 2024

I accidentally made a duplicate donation today to the Biden inaugural fund and want to cancel one. How can I request a refund?

May 29th, 2024

I was charged 3 times $191 when there was no mention of a dollar amount. Additionally, I was charged 1 time $100. How can I resolve this issue?

October 19th, 2024

I accidentally sent a $150 Google Play purchase to someone else. Can you help me cancel and get a refund?

October 22nd, 2023

I recently switched my phone account from Telus to Shaw. After paying an activation fee, I was told my account balance was nil. However, I received a bill for -$159.04 on January 2nd, which I didn't query because it was a negative amount. Today, Shaw charged $170.24 to my credit card. I was informed that my monthly payments would be $5.60 and $56.00, but I also paid $5 by MasterCard for help that I never received. I want the $5 refunded to my account. Can you help me resolve this billing issue?

July 28th, 2024