asked
I was installing software on a friend's laptop running Windows 10 and encountered a BitLocker key requirement. The account's recovery phone number was outdated, and after updating it, access to the account was blocked until 9/16/2022. What can be done to regain access to the laptop without losing files or doing a master reset?
April 17th, 2023
I’m trying to set up my son's 24 months free ultimate game pass that comes with the purchase of Xbox X series. We can’t find the code that comes with it, and he’s had his new Xbox for about one month. What should we do?
January 13th, 2023
I received a text saying my account was suspended. I don't understand why. What happened right before this account issue came up? Is there anything else the Computer Expert should know before I connect you?
February 4th, 2024
My brand new HP computer is showing Bitlocker Recovery. What is Bitlocker Recovery, and what should I do to fix it?
March 18th, 2024
I can't seem to get my Fitbit Versa 2 started. It is fully charged, and I believe I have located it and paid the $3.00 fee. I can't find it to sync it with my iPhone via Bluetooth. Can you help?
March 14th, 2023
I talked to someone claiming to be from Facebook security and provided them with personal information, including my driver's license and social security number. My Facebook account has been hacked, and I'm locked out until August 30th. What should I do to secure my account and protect my personal information?
November 6th, 2024