I am having issues with my system not recognizing me when trying to pay a bill. The system also doesn't recognize my credit card or phone number. What should I do to resolve this issue and successfully pay my bill?

March 19th, 2023

My fiancé left his phone in an Uber, and we are unable to sign in to contact the driver due to 2-step verification. We are traveling abroad and have no access to the linked email or other devices. How can we recover the phone and contact the Uber driver?

April 8th, 2023

I am having trouble retrieving my passwords on my Android phone. What specific steps can I take to resolve this issue?

April 12th, 2024

My computer was hacked and I have been unable to retrieve my sign-in and password. I have an HP computer, but I'm not sure of the model. I have family members who also use my computer, and the only email I have been able to retrieve is ***@gmail.com. What troubleshooting steps should I take to recover my account?

January 8th, 2023

I forgot my password and cannot log in to my MSN/Outlook account. I tried the online reset instructions but they asked for a fingerprint, which I can't provide as I'm very low-tech. I've missed several job opportunities because I can't log in. What can I do to reset my password without needing advanced technical skills or paying additional fees?

November 20th, 2023