I have a Hewlett-Packard 19 All-In-One with Windows 8.1. My DVD CD-ROM Disc Drive won't close, and the CD-DVD ROM (E:) is missing. I tried restarting the computer and checking for objects in the drive, but nothing worked. I'm not very computer literate and need help resolving this issue.

June 20th, 2023

My laptop shuts down with a black screen, the battery runs down to nothing, but it's plugged into power. I have Windows 10 and installed updates in late November. The laptop has a removable battery, and it seems to be running fine without it. What could be the issue and what should I do?

January 14th, 2023

I saved Word documents onto my new Asus laptop with Office 365 installed. Some documents appear as PDFs and when I right-click for options, the documents shut down. I suspect the default for Word documents may be the issue. How can I resolve this?

June 3rd, 2023

I accidentally deleted my notes on my iCloud and want to restore them on my iPhone 6. Can I restore my phone using an earlier iCloud backup and how do I do it?

January 16th, 2024

I've been using Roboform for many years and have over 300 passwords saved. I changed my master password and don't remember what it is now. I can access my 'everywhere' account but not any locked accounts without the master password. Can you help me reset my master password without losing all my important information?

October 13th, 2024