I lost my password and can't figure out how to enter my 10 Viking III tablet. The tablet was received from QVC in late fall '17. There is a Gmail address linked to the device, but a technician has been trying to solve the problem and currently has the tablet. How can I regain access to my device?

May 7th, 2023

My password to log onto my Lenovo Yoga laptop running Windows 10 has failed, and I am unable to log in. I had to change my email address a couple of years ago and have been unable to update it with Microsoft. All updates are current, and I have no way to receive a passcode to log in as the phone number listed is a home phone. My new cell number is (###) ###-####. What can I do to resolve this issue?

July 6th, 2023

I have a black screen on my Gateway laptop with a flashing toolbar at the bottom. The laptop was in the middle of an update when it stopped responding. What should I do to resolve this issue?

July 22nd, 2023

I cannot sign into my Hotmail account and I have important emails I need to access. I was signed in earlier today but now it keeps giving me an error message. What should I do?

September 8th, 2023

I want to delete my Microsoft account from my laptop running Windows 10. What steps should I follow to ensure the account is permanently removed and all associated information is deleted?

October 12th, 2023