My Facebook account has been hacked. They have changed my name and are messaging my family and close friends. I have reported this to Facebook multiple times and tried various forms to regain access, but all attempts have been denied. What else can I do to recover my account or stop the hacker?

February 8th, 2024

I have been trying to change my credit card details for my Britbox account but have been unsuccessful. I use Roku for streaming and have been working with Britbox for 2 days, going in circles. I had a possible fraud alert from my bank, which sent a new card, and I was advised to call vendors with automatic withdrawals for payment. What can I do to update my card details on Britbox?

August 13th, 2024

I have an RCA tablet 10" that exploded in 2018, purchased in 2017. I no longer have the tablet as it was thrown away due to safety concerns. I have the keyboard and proof of purchase. How can I get the tablet replaced?

April 7th, 2024

I need a Roku PIN to add the YouTube TV channel to my TV. Do you have an email address or phone number linked to your account? Are you logged into your account on any other devices? Is there anything else the Computer Expert should know before I connect you?

December 10th, 2023

I got a new phone and cannot log back into my old Facebook account or start a new one. Every attempt takes me back to my old account that was hacked 4 years ago. How can I regain access to my old account or start a new one?

December 24th, 2023