I wanted to buy a new Apple computer to replace my current one this afternoon. I did not know my password for my Gmail account. I lost it and I lost the security question, and Apple did not know how to help me. They tried but it was outside of their competence. Can you untangle my Gmail so I can provide them with the info they need to transfer my Google mail? My Gmail address is ***@******.***.

May 20th, 2023

I understand Microsoft has a Windows 10 update that will install an update to block the current ransomware being circulated now. My computer is a two-year-old Dell Inspiron I-5. Have you installed any updates recently?

September 26th, 2023

My granddaughter changed my passcode on my iPhone 6, and I can't access it. How do I fix it?

December 24th, 2024

I need to submit a photo with a high resolution of at least 300dpi. My image is 5184 x 3456 pixels but it is only 96dpi. I don't have a setting on my camera to change dpi. How do I convert my photo to meet the printer's requirements?

July 24th, 2023

Excel program has stopped working on my Lenovo PC with Windows 10, despite having the latest Microsoft Office updates. The computer seems to be trying to scan for a solution but shows no results. What should I do to resolve this issue?

September 1st, 2023