asked
My Apple account is locked, and I can't update or download apps because it says my account has been disabled in Apple and iTunes. There was also an unauthorized charge of $199.00 on my account. How can I recover my account and resolve these issues?
December 15th, 2024
Hello, I cannot verify my payment method on my iPhone. I have never added a payment method and I am a new iPhone user. I tried adding a payment method but it says it cannot verify it. Additionally, I was charged $46 when it said $1. What should I do?
October 6th, 2023
I forgot my password for my Chime account and I'm not sure which of my three Yahoo emails I used to sign up. How can I determine which email is associated with my Chime account and reset my password?
December 28th, 2023
I want to renew my Amazon Prime subscription. Are you the only one with access to this account? Is there anything else the Computer Expert should know before I connect you?
October 11th, 2023
My phone and Facebook account were hacked, and fake profiles using my name and photos have been created. I uninstalled all social media platforms, but the problem persists. How can I resolve this issue and regain control of my online identity?
October 6th, 2023
I recently received an internet-based computer without a C: drive. Can I use software like Excel without owning a license via the internet? Are there limitations compared to a hard-drive-based computer? What are other advantages/disadvantages?
January 29th, 2024