I keep getting a pop-up indicating a password issue and being directed to a non-standard menu item in settings, which asks me to sign in with my password but tells me it's incorrect. After two attempts, it refers me to tech service that wants me to agree to terms of service, suggesting a scam to buy a tech support contract. Is this a scam or an unauthorized program? Also, I'm concerned about a recent automatic Windows update and whether I should update ITunes as requested.

September 1st, 2023

I use Microsoft Live Mail to access and manage my Gmail account. After changing my Gmail password for an independent reason, Google no longer accepts a login from Live Mail. My computer is a 5-year-old Toshiba Satellite running Windows 7. I have tried accessing my Gmail account, clicking on a recently blocked activity, and confirming it was me, but Gmail still rejects my Live Mail login. What can I do to resolve this issue?

May 7th, 2024

I created a new password for my account, but I don't know how to get it into my account. What should I do next?

April 3rd, 2023

What are the most effective methods to reset an Aol password, set up an Aol account on a mobile phone or iPhone, restore Aol contacts, change or recover an Aol password, troubleshoot Aol email problems, prevent SPAM, and create specific email rules or enable auto replies in Aol?

January 8th, 2023

On Skype, my microphone (built into my Lenovo Ideacentre) does not work. Is there a way to test it other than the Echo system in Skype? I have been dealing with this issue today, but it has been over a month since I made a Skype call. I plan to do the work myself or enlist my husband's help. I want to figure out if my microphone is defective or if it's a problem with Skype.

June 18th, 2024