My laptop turns on, shows the gateway logo, then shuts off and comes back on by itself in a cycle. The only way to stop this is by holding the power button down or removing the battery or unplugging. Is there a way to correct this or do I need to get a tech?

August 31st, 2024

I have just purchased a new PC with Windows 7 Professional loaded. I initially opened it with a password, but now it does not recognize the password. I was not informed about saving the password to a floppy disk or flash drive. How can I get into the system and change the password?

September 4th, 2023

I am experiencing an error message (Error code - 0x00031402, 0x00000002) when starting up my Toshiba Satellite M35-359 with Windows XP. The error is related to "THotkey" retrieval failure. Additionally, my computer is running very slowly. What steps can I take to resolve these issues?

January 7th, 2023

My external DVD burner (Memorex) connected to a Windows Vista computer via USB is not working and keeps showing error code 39. The device manager shows an exclamation point, indicating a driver issue, but Windows claims the driver is both up-to-date and corrupted. What can be done to resolve this issue?

April 8th, 2023

I have a SONY desktop PC (model VGC-LV240J) 24" ALL IN 1, and I want to send my internet info to my TV. The TV is an ARIO HDTV model #2270. I know it takes a special cable, but both ends have to be compatible for usage. Can you help me?

April 13th, 2024