I have just purchased a new PC with Windows 7 Professional loaded. I initially opened it with a password, but now it does not recognize the password. I was not informed about saving the password to a floppy disk or flash drive. How can I get into the system and change the password?

September 4th, 2023

I am experiencing an error message (Error code - 0x00031402, 0x00000002) when starting up my Toshiba Satellite M35-359 with Windows XP. The error is related to "THotkey" retrieval failure. Additionally, my computer is running very slowly. What steps can I take to resolve these issues?

January 7th, 2023

My external DVD burner (Memorex) connected to a Windows Vista computer via USB is not working and keeps showing error code 39. The device manager shows an exclamation point, indicating a driver issue, but Windows claims the driver is both up-to-date and corrupted. What can be done to resolve this issue?

April 8th, 2023

I have a SONY desktop PC (model VGC-LV240J) 24" ALL IN 1, and I want to send my internet info to my TV. The TV is an ARIO HDTV model #2270. I know it takes a special cable, but both ends have to be compatible for usage. Can you help me?

April 13th, 2024

I can get on my computer but can't get into my Hotmail account. Directions given have been of no help. I recently needed to extend my password for a Holland America site, and now I'm wondering if this has caused an issue with my Hotmail account. I've tried resetting my password but haven't received any instructions via my secondary email address. What should I do to regain access to my Hotmail account?

December 1st, 2024