asked
My cursor will not stay as a pointer; it keeps changing back to a gray square with a blue line going through the right side. I have tried setting it to the default mouse settings, but it doesn't stay that way. The issue started yesterday morning and has continued to happen even after trying to restore the computer to a previous state.
November 15th, 2024
I have a trial version of Microsoft Office that I activated with a product key. I later received CDs for Office, but they require a different key which I never had. How can I make Office work again, and what is the purpose of the CDs if they cannot be used with my existing key?
November 5th, 2024
I accidentally clicked 'accept answer' before the problem was resolved. How can we ensure the issue is fixed with GoDaddy, and how can I keep you looped in as I continue to work on resolving this problem?
March 23rd, 2024
I lost my Facebook password and when I tried to reset it after 24 hours, it wouldn't let me because it didn't believe it was me, even though I answered the security questions correctly. Additionally, my email password isn't working, and I keep getting error messages. I've been housebound due to illness for 6 months, and my computer is my only contact with the outside world. How can I regain access to my Facebook and email accounts?
September 29th, 2024
I am unable to sign in to my Hotmail account because it always tells me that the password is incorrect. Could you please assist me in signing in? Thank you.
May 13th, 2023
I am unable to upload pictures from my laptop to any website. It keeps dropping the connection. I am able to upload from another laptop with no problems. Could there be something wrong with my laptop?
July 21st, 2024