I keep getting a reply from Microsoft that there is not enough information to verify my Mom's account to recover her password. Any suggestions for how to move forward?

February 4th, 2024

I can't log on to Peacock on my Sanyo television and I have premium service. The TV menu works, but Peacock is the only app having problems. I was watching Peacock this morning, came home, and had to log on again, but it wouldn't accept my password even after resetting it. What could be the issue and how can I resolve it?

August 25th, 2024

How do I get PayPal to pick up a payment on Wish? I took out a program yesterday and want to pay my bill, but I'm not computer savvy. My debit card is being blocked, and I thought PayPal would help.

December 12th, 2024

I have been using my Roku for 4 months and it has always worked perfectly. Tonight, it will only show the opening graphics and I cannot access the home screen/channel store. I have unplugged it and put it back, I have replaced the batteries and my internet is working fine on all our other devices. What could be the issue and how can I resolve it?

August 6th, 2023

I cannot find my email account under ********@centurylink.net since 11/28/2020. The entire account is gone. What should I do to recover or change my account details, including my username from Jackson Hole, Wyoming ...(@centurylink.net) to lze*****@centurylink.net or lindaze****@centurylink.net, and reset my password?

June 17th, 2024