I need to reset my forgotten password for my Amazon account. Have you contacted anyone about your account? Have you installed any updates recently? Is there anything else you want the Computer Expert to know before I connect you?

March 31st, 2024

I can't access my Yahoo email account. I can't remember my password and don't think I changed it. I've tried everything on the help page, but it just keeps going in circles. What should I do to regain access?

December 3rd, 2023

I received a suspicious phone call from someone claiming to be from the BBB and Window Live, who deposited $1000 into my PayPal account and instructed me to purchase $700 worth of iTunes cards. I feel I may have compromised my account. What should I do next?

December 3rd, 2023

I received a message stating 'Windows Defender alert: Zeus virus detected on your computer.' What should I do?

September 12th, 2024

My HP Photosmart 7520E printer, purchased in 2014 and used with a Mac running OS X El Capitan, is now printing blank pages. This issue started today, despite being able to print documents successfully yesterday. What could be causing this problem and what steps can I take to resolve it?

November 1st, 2023