I have an issue with my Facebook account that was disabled due to age verification concerns after I tried to re-enter my birthdate to stop receiving targeted ads. I submitted identification in October 2020 but still receive a notice that my account will remain disabled if I'm not old enough, even though I am seventy years old. How can I recover my account?

August 7th, 2024

We need to activate a SIM card. The device involved is an LG Stylo 5. We have already obtained a new SIM card and PIN. What steps should be taken to activate the SIM card?

February 26th, 2024

I cannot sign in to Facebook. I've attempted to recover my password but to no avail. I reported my account as hacked since my password didn't work, submitted my driver's license as ID, and haven't heard anything regarding recovery. I have a 5K person event in one month and this is not good. Can you help?

April 1st, 2023

My email account stopped working on my cell phone and I get an error message saying my IMAP isn’t there. I don’t know what this means. I’ve tried resetting multiple times on my primary cell phone, but the issue started last Monday. What could be causing this and what steps can I take to resolve it?

January 31st, 2023

I ordered a new phone on Friday and switched to Verizon with my new phone. Since then, I have had no cell service on my old Verizon prepaid phone, unable to call, text, or log in to my Verizon account. My password is not working, and I can't connect with anyone. Why has this happened, and what can I do to restore service?

June 2nd, 2024