I have been experiencing unreliable internet service with my Telstra Smart Modem Gen 2 for a month. Despite multiple resets and assistance from Telstra technicians, the internet only works for a few days in total. The modem shows all green lights indicating it should be working, but it requires constant resets. I am using an Apple iMac desktop and an iPad Pro. What can be done to resolve this issue?

April 15th, 2023

I have a Roku device and I keep getting a credit card charge called Roku for Fox News, even though I do not have any subscriptions and have removed my credit card from my account information. How can I stop these charges?

April 15th, 2024

I'm having trouble with WhatsApp on my iPhone SE. The issue started today, and I've tried uninstalling and reinstalling the app, using different internet services and data, restarting my phone, and clearing WhatsApp storage. None of these solutions have worked. Is there anything else I can do to resolve this issue?

June 25th, 2024

I cannot connect with Facebook or Microsoft Sign-In (MS Sgnr), it says no internet but I have internet at my house. How long has this been going on? What have you tried so far? Is there anything else we should know to help you?

October 31st, 2023

When trying to recover a locked Facebook account, the security code is being sent to an old phone number that is not mine. What should I do to regain access to my account?

June 10th, 2023