I ordered a ride yesterday, but the driver left before I could get in, and a second ride I ordered never showed up. I want to be reimbursed for both charges. How can I resolve this issue?

December 9th, 2023

I'm trying to log into my Facebook account with a new phone, but I need the generation code from my old phone which I no longer have. How can I access my account without the old phone?

January 22nd, 2023

I want to cancel my Avast subscription and get a refund for the charges they have already billed me for. Their instructions are confusing, and I also need help with a $46.00 charge from JustAnswer that is showing up on my card. Can you assist me with these issues?

March 19th, 2023

I want to change the payment method on my account. Are you the only one with access to this account, and is there anything else the Computer Expert should know before I connect you?

April 29th, 2023

There is a security lock on my computer saying it is locked with a number to call. The number given to call is 1-***-***-****. Is this a Microsoft number? The Microsoft model is http://qr.inc.hp.com/go/5478a9. How long has this been going on with my computer? What have I tried so far? The screen is now saying my bank accounts etc. have been compromised. Is the screen message from Microsoft or is it someone else? Is the computer expert a computer or a person I can talk to? I would rather talk to a human.

January 11th, 2023