asked
My HP computer, about 3 years old, is showing a pop-up message saying to call a number to fix a virus. The computer is also having issues holding on pages and constantly showing pop-ups. I have recently installed updates. What should I do to resolve this issue?
October 18th, 2023
I have TurboTax installed. This morning, Firefox upgraded and I lost all my bookmarks just as I was about to do our returns. Can you help me find it on my computer?
February 12th, 2024
My computer, an Asus running Windows 10, automatically updated about 3 weeks ago and since then, Adobe Photoshop has been acting weird. I can open Photoshop but cannot open or import any files into it. What could be causing this issue and how can I fix it?
June 3rd, 2024
Without my consent, Google interferes with my calendar by adding inaccurate messages, such as travel reservations. How do I stop this on my iMac without installing updates or paying a fee?
August 11th, 2024
I can't see any images in email or Facebook. My screen is suddenly without images, showing little blank boxes instead. I have a new Lenovo 2016 machine. Have you installed any updates recently? Anything else you want the computer expert to know before I connect you?
December 6th, 2023
My Asus gamer laptop with lots of RAM and an I-7 processor keeps giving me a 'Preparing Automatic Repair' notice, then the wheel spins around for a long time and finally goes to a black screen. I have dual monitors and have not installed any updates recently. What could be causing this issue and how can it be resolved?
June 10th, 2023