My Xfinity TV service box is not working. The TV came on, but the guide and Xfinity features to access saved recordings did not respond to the remote. I unplugged the box from the TV, and now I have no service. The TV screen just asks if I want to scan stations. I changed the batteries in the remote first, which did not fix the problem. What additional steps can I take to resolve this issue?

January 7th, 2023

I have been experiencing issues with my satellite service and have been unable to get it resolved despite multiple calls. My router is supposed to have a red light indicator, but I have no service and no WiFi. I have already paid $5.00, and the company (HughesNet) has confirmed that everything is working except my WiFi. What can be done to resolve this issue?

June 10th, 2024

I want to cancel my trial membership on JustAnswer. My order number is *****. I only paid for it in the last hour and no longer need it. How can I cancel my trial membership?

March 30th, 2023

I am a permanently disabled veteran who was recently kicked out of Facebook without any clear reason. I am homebound and rely on Facebook to communicate with my family and friends. How can I get my account re-established, and is there any way to expedite this process?

August 19th, 2024

I was billed 100.61 for licensing software (Office) and I want a refund. I don't have the computer anymore and I don't want to be sent to a website I have to pay for. How can I get a refund without incurring additional charges?

April 28th, 2024