Chad M. asked

💻  Computer

My MG5700 printer will not print even when plugged in. The computer says the printer is turned off. I connect to the printer wirelessly and by USB. It prints a test page but anything else says the printer is turned off. I print from laptops and a Pixel 6. What could be the issue and what steps can I take to resolve it?

October 2nd, 2023

Michael L. answered

The issue with your MG5700 printer not printing despite being plugged in and showing as turned off o...

October 2nd, 2023

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