I received a ZEUS Virus warning on my Asus computer. I haven't installed any updates recently, and the computer runs slow. What should I do?

November 23rd, 2024

I have a Dell OptiPlex 745 running Windows 10. Every time I set the cursor on something, I get panels of code appearing on my screen. How do I get rid of this issue?

March 29th, 2023

I forgot my password for Craigslist, which was MAXBLAZER123. I have an HP Windows 7 computer and need help resetting my password. Can you assist?

January 6th, 2023

Good morning Pearl, our keyboard stopped working. The computer is an HP Pavilion 23, and there were no previous problems except for scanning. We tried to update Windows 10 but were unsuccessful. Is this a wireless keyboard, and is the mouse working?

June 23rd, 2024

I am suddenly not able to get past the password on my laptop. It was working fine this morning, but now I can't access it. The laptop is not connected to wifi as I cannot get past the password. An icon has appeared on the blue screen with options like 'narrator', 'magnifier', and 'filter keys'. Can you help? Is this a Microsoft or Windows problem? I am in a hotel and have no router. Other devices are working fine, and I am contacting you via iPad. I think an update was installed automatically a couple of nights ago, but it has been working fine since then. I am desperate to use the laptop.

September 23rd, 2024