My iCloud account has been hacked and I can't get in to change the password. I received a message saying a code was sent, but I didn't find any email on my iMac or iPhone. Someone near Philadelphia is using my iCloud account. I have tried to change my password multiple times following the directions, but I can't get past choosing to change the password. What should I do to recover my account?

October 25th, 2023

I need to cancel my subscription. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?

March 31st, 2024

I have a hacker that has tapped into my emails, starting with Facebook. They are using my first name as a password and an email address similar to mine. I have never used just numbers as a password. What should I do to secure my accounts and report the impersonator?

December 20th, 2023

I have an Acer laptop that started freezing coincidentally at the same time as a Rogers outage. My laptop is unable to be used, and I also cannot control the cursor sometimes. How can this be fixed?

April 28th, 2023

My internet hasn't been working since last Friday. There are no error messages, but I can't use the internet on any device. All lights on my router are blinking green. I had set up automatic payments, but I don't see any charges this month. What could be the issue and what steps should I take to resolve it?

January 17th, 2024