I'm having trouble logging into my Amazon account. When I try to reset my password, the process freezes. I'm using a computer with Windows 10. What can I do to resolve this issue?

August 12th, 2024

I am unable to upgrade my individual Delta SkyClub membership to an executive membership online. The link to upgrade does not work properly. I have tried logging in multiple times and have contacted Delta's main support number, but they are unable to assist with this specific issue. What should I do to successfully upgrade my membership?

January 10th, 2024

I bought a $50 gift certificate for my grandson, but it was redeemed within minutes and I couldn't access it. I want my $50 refunded to my Amex and to close my Xbox account. How can I resolve this issue?

October 29th, 2023

I'm trying to add my son to a new device, but I can't recover his account. When I try to sign in, it tells me the password is wrong, and when I click 'forgot password,' it says there's not enough info to recover the account. I've tried this on my computer, phone, and tablet, but all give the same response. How can I recover or reset my son's account to use on his new tablet?

January 24th, 2024

I want to know my balance and ensure my phone works properly. My phone service provider is Tracfone. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?

March 22nd, 2024