Robert B. asked

💻  Computer

My personal Instagram account was deactivated on the 31/12 (willingly by myself), and I am unable to reactivate my two-step authentication process through Duo Mobile as the codes are invalid. I have tried multiple support channels and received an automated email from Facebook asking for a photo with a code, handle, and name, which I sent but haven't heard back. I also received an email stating my account was removed for violation reasons, which I believe is automated since they should see I deactivated it. I have had my account for a decade and have precious memories of my late dad on there. How can I retrieve my account or what steps should I take next?

November 15th, 2024

Jeanne R. answered

To address your issue, here are the steps you can take: 1. Try to reset your Instagram account passw...

November 15th, 2024

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