asked
My phone, a Galaxy Z Fold3 5G running Android, says it has a Trojan virus and I get warnings from Google Chrome. I've downloaded Adtranquility and Malwarebytes, which block spam notifications from Chrome and report no malware, but the warnings return when Adtranquility is turned off. Additionally, my phone is loading slower, and I'm concerned it could be related to the virus. What should I do?
October 1st, 2024
I want to cancel my Netflix subscription because I am integrating it into my Shaw bill and having difficulty doing so. How can I cancel my Netflix account?
March 3rd, 2023
I need to delete two Facebook accounts from my Samsung 20 device, but I'm unsure if I can log into them. How can I proceed with this issue?
November 11th, 2023
When I log into my Facebook, it doesn't go to my real Facebook account. Instead, it brings up a different account that is not mine. What can I do to recover my original Facebook account?
June 23rd, 2024
I don't know the admin password for this computer and need to add anti-virus software. The previous owner is deceased, and this is the computer that now his wife is using. How can I recover the Microsoft account or change the password to access the computer?
June 15th, 2024
I received a 'Portal Mini' last year, and I am experiencing two issues: 1) 'tapping' doesn't always work, and 2) my photos appear distorted and lack color and clarity, looking like a film negative. I am using the AC adapter that came with the unit. Is this a defective device, and what should I do?
November 20th, 2023