Mark H. asked
My phone randomly shut off and I can't access my emails or transfer my passwords because the password prompt always fails. I have a common password I've used before, but it doesn't work. I also have a phone number and second email address linked to the account, but I can't access them either. What can I do to resolve this issue?
June 15th, 2024
Kimberly W. answered
There are several steps you can take to troubleshoot and potentially resolve the issue of your phone...
June 15th, 2024
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