I recently purchased and installed system recovery discs for Windows Home Premium SP1, SP2, and SP3, along with supplemental recovery. When I attempt to install Windows Office, the computer requests a 25-digit code. The computer advised to find the code on the discs, but I have been unable to locate the correct codes. Please advise on the proper code and installation.

May 14th, 2023

I have a MacBook Pro running OS X 10.4.11 with the Mac email program version 2.1.3. When I try to send an email, a window pops up asking for a password. I entered the same password I use for my MacBook Pro, but it doesn't work. How can I set up my email correctly?

January 21st, 2023

I have been infected with backdoor.tidserv.l!inf. What does it do and how can I remove it? My scan is still running, but it is showing up 2 times.

May 1st, 2023

I purchased Nero Multimedia Suite 10, but when I try to load it, it doesn't open. I tried to open it through 'My Computer,' but that didn't work either. Could you please help me?

April 24th, 2024

I own an older Toshiba Tecra A9 that I set a BIOS password on and now I cannot remember that password. I have my recovery disks and all my setup disks from the original purchase. How can I reset or bypass the BIOS password without contacting Toshiba or spending a lot of money?

August 17th, 2023