My computer locked up yesterday with a message saying 'access to this PC has been blocked for security reasons, two threats detected: trojan spyware.' The computer is an HP, and I don't know the operating system. I haven't tried anything yet as the message advises not to restart the computer. What should I do to resolve this issue?

August 18th, 2024

My Instagram account was hacked and I can no longer log in. They changed the username, phone number, and email. I tried everything to recover it, including following the steps to reset the password, but they asked for a backup code from an authentication app that I don't have. How can I get my Instagram account back?

April 19th, 2023

My checking account was hacked and a new account was opened with my wife's name as the primary and mine as secondary. I can access my Coinbase account, but I'm having trouble switching to a different bank account. When I try to change my info on my Coinbase account, it was denied. How can I rectify this?

September 16th, 2024

I have a Windows 10 Home Edition on a Surface Go 110418. I lost my charging cable. What do I buy for replacement?

September 1st, 2023

I can't access my Lyft driver app, but I have no problem accessing the dashboard. My driver's license number is already attached to my cell number, but the app says it's not associated with my phone number. Both the license number and cell number are correct in the driver dashboard. What could be the issue and how can I resolve it?

May 22nd, 2023