My computer is frozen and displays a message to call Microsoft at a specific number. Is this a valid Microsoft number, and what should I do about the situation? My computer is a Dell Inspiron 14 7000 2-in-1, and I was using Bing before it froze. The screen advises not to try closing or changing anything, and it mentions someone else has been using my IP address.

May 20th, 2024

Facebook quit working, and I have a new password. My phone had lost my personal hotspot, but Verizon got it going again. We were working with Facebook, and the expert had me reinstall Facebook in the App Store. What steps can I take to recover my Facebook account?

August 17th, 2024

I'm having trouble getting out of the rocky screen saver on my TV. When I turn on the TV and press the Home Screen button, nothing happens, and there is no light on the edge of the TV. I've tried power resetting the TV by unplugging it for 1-2 minutes, which works for a while but then stops again. How can I resolve this issue?

May 15th, 2023

My Surface laptop won't access the internet, and it doesn't show any available networks. It also doesn't seem to be making use of my personal hotspot even when it says it's connected. What could be causing this issue and how can I resolve it?

August 7th, 2023

I need help resetting my Google password. I have tried to reset it, but I am still unable to connect to my email. Do you have any additional steps or suggestions to assist me in recovering my account?

October 17th, 2024